Upgrade Services
Even if significant mainstream maintenance is available for your enterprise application predecessors, every customer should start considering an upgrade strategy. An upgrade project not only brings efficiency to existing processes but presents exciting opportunities to consider new components from your enterprise application partner and significant technical advancements with new technologies.
Despite all the benefits, an upgrade project can be intimidating due to limited in-house knowledge, lack of insight to estimate time and resource requirements and the resource intensive nature of upgrades. An upgrade project can meet all those expectations when it is done correctly. Done poorly, with missed steps and ill planning, it can be unnecessarily costly and far away from expected returns.
(1Q)What is Rapid Upgrade Service (RUS)?
(2Q)How can RUS help?
(3Q)What is the scope of RUS?
(4Q)What does RUS offer?
(1A) RUS is a comprehensive upgrade methodology that addresses the challenges posed by emerging ERP technologies and new functionality requirements while tackling the common issues of an upgrade projects. RUS facilitates tailoring of offerings to cater to individual customer needs.
(2A) VerticalExpert’s RUS provides its customers with a robust upgrade methodology to confidently approach an upgrade project. RUS uses a step-by-step approach to avoid missing critical steps in an upgrade project and to prevent duplicate effort. RUS estimates time, cost and resource requirements early in the project eliminating any guess work in the planning stage. With an extensive pool of subject matter experts (SME’s) with in-depth knowledge and expertise in ERP applications, VerticalExpert can help its customers reap maximum return on investment in an upgrade project.
(3A) RUS is a thorough, end-to-end solution that connects all steps involved in an upgrade project in an integrated environment. It offers an easy to comprehend dashboard view of the following stages:
- Planning and scoping upgrades
- Project management
- Release evaluation
- Technical execution
- Configuration/development tracking
- Functional
- Security
- Validation
- Testing
- Issues tracking
- Change management
- End user training
(4A) Accelerators:
RUS Roadmap Template : This template demystifies the different steps involved in an upgrade and provides detailed information to educate the customer as they navigate the roadmap.
Upgrade Knowledge Base : Built on first-hand experience gained from other upgrade projects, this repository contains white papers, tips and tricks and knowledge documents.
Change Management : With eTutors for transactions that were changed, we not only assist in identifying the affected screens but go one step further by proving eTutors. This cuts down significantly in change management
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